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Restaurant POS for Restaurants and Cafés in Kenya

Restaurant service depends on the same order making sense to the waiter, kitchen and cashier. Tilloza connects tables, orders, modifiers and billing so your team can follow a meal from the first request to the final payment. The restaurant suite is available on Pro and Enterprise, as shown in the current plan comparison.

For custom or enterprise requirements, request a demo and continue the discussion on WhatsApp.

Follow an order from the table to the bill

  1. 1.

    Open the table and record the order

    Assign the order to its table and record the requested menu items. Include modifiers and add-ons so staff can refer to the actual order rather than passing every change verbally.

  2. 2.

    Send the order to the kitchen

    Use kitchen order tickets and the kitchen workflow to pass the recorded items to preparation staff. Agree how your kitchen receives orders and how waiters handle changes during setup.

  3. 3.

    Review the bill and take payment

    Check the ordered items and additions before settling the bill. Use split billing where needed, record payment and use M-Pesa STK Push when the integration is configured.

Keep table service and waiter activity connected

A dining room can have several orders at different stages of service. Table management and waiter tracking give your team a shared reference for the orders they are handling, including when a table changes or an order needs to be combined.

Use reservations and bookings to prepare for expected diners. Configure the table layout and staff workflow around your actual service, whether you run a café with a small seating area or a restaurant with several sections.

Make modifiers part of the kitchen order

An extra side or a requested change should stay attached to the relevant menu item. Tilloza supports modifiers and add-ons alongside kitchen orders, helping waiting staff and preparation staff refer to the same recorded request.

Plan the kitchen ticket, printer or display arrangement with the team before rollout. Check the equipment you intend to use and walk through order changes with staff; a kitchen workflow works best when responsibilities are clear.

Settle bills with a record of what was ordered

Restaurant billing includes the menu items and additions recorded during service. Split bills and table or order handling support the different ways a party may settle its meal. Demonstrate your preferred process to staff before a busy service.

M-Pesa STK Push allows a customer payment prompt, and eTIMS integration supports electronic invoicing. Complete the required merchant and invoicing setup on an eligible plan before using these integrations at the cashier desk.

Connect menu sales with purchasing and inventory

Supplier purchases, stock receiving and adjustments help account for what enters and leaves the restaurant store. Recipe costing and ingredient-level stock deductions support a more detailed view of menu consumption when recipes and quantities are configured.

Keep recipes and portion quantities current, and use stocktaking to compare the recorded position with physical supplies. Record adjustments for differences rather than assuming every ingredient movement is explained by a menu sale. Low-stock alerts help identify supplies to review before ordering.

Choose the restaurant module and plan your service setup

The current pricing page places the full restaurant suite, including tables, kitchen order tickets and modifiers, in Pro and Enterprise. Pro also lists bookings. Do not select a basic retail plan on the assumption that it includes the restaurant module.

For several locations, review branch allowances and stock-transfer requirements. Staff scheduling and relevant HR tools can support the wider operation. Reliable internet access is required for selling; offline selling and weighing-scale integration are not supported.

Prepare for your setup

Prepare your menu, modifiers, table layout and a sample bill. Include recipes if you need ingredient-level inventory, plus supplier records and opening quantities. List the waiter, kitchen and cashier roles, then check your intended kitchen equipment and plan inclusions. Start a trial and discuss access to the restaurant module before testing your complete service workflow.

Check plans and included features

Frequently asked questions

Which plans include the restaurant suite?

The current website lists the full restaurant suite on Pro and Enterprise. Pro includes tables, kitchen order tickets, modifiers and bookings. Review current plan limits and confirm restaurant-module access when starting your trial.

Can waiters record modifiers and add-ons?

Yes. Modifiers and add-ons can be recorded with restaurant orders. Configure the choices against your menu and agree how changes are communicated through the kitchen workflow.

Can I manage tables and reservations?

Yes. Table management and reservations are supported. Prepare your table layout and booking workflow during setup, and show staff how to handle table changes and order transfers.

Can customers split a bill?

Yes. Split billing is supported, alongside table and order handling. Walk through your preferred settlement process during onboarding so waiters and cashiers follow the same steps.

Can menu sales update ingredient stock?

Yes. Recipe costing and ingredient-level stock deductions are supported when the relevant recipes and quantities are configured. Keep recipe records current and continue physical stock checks and adjustments.

Can the restaurant continue selling without internet?

No. Offline selling is not supported. Arrange reliable connectivity for your service locations and discuss the kitchen equipment and connection requirements before rollout.

Explore the relevant tools and setup guides

Set up Tilloza around your restaurant service

Start a free trial for standard SaaS requirements. For a custom implementation, request an enterprise demo to discuss your workflow on WhatsApp.